Welcome to The Hotelier - Those who get it, get it, those who don't, don't!

Chimara Owner

Hello and welcome — I’m so glad you’re here. My name is Chimara, and I am the founder and owner of The Hotelier with one purpose: to add a piece of luxury to hotel professional's everyday lives; elevating their routines with beautifully designed tools that reflect the excellence, they deliver every day.

For more than 15 years, I’ve lived and breathed hospitality. I’ve worked in operations running my own property to behind-the-scenes in housekeeping; from hotels to cruise ships I've nearly done it all. I know the grind, the pressure, and also the deep sense of pride that comes with serving others.

Why I Started The Hotelier

The idea for The Hotelier simply came from a need; I was in bed one night mindlessly scrolling on social media when it dawned on me "I need a new planner". We were at the end of the year and the quarter was coming to an end. I had several planners serving different needs and wanted something that not only met all my needs but also catered to professionals in hospitality. I Googled "planner for hotel professionals", I looked on Amazon and social media but could not find anything remotely close to what I was looking for.

I thought "wait... did I just come up with something" and The Hotelier was born. I wanted something that not only provided planners and notebooks, but a space built for our community. We juggle demanding schedules, balance guest expectations, and manage constant moving pieces. But rarely do we have resources designed with that in mind.

What Hospitality Means to Me

Hospitality, to me, has never just been about perfectly folded sheets or polished silverware. It’s about creating an environment where people feel welcome, cared for, and respected — whether they’re guests checking in or staff that make it happen daily.

Authenticity is at the heart of true hospitality. It’s the smile you give when you’re exhausted, going out of your way to provide an experience, or an empathetic ear. It’s the teamwork that keeps operations flowing even when things don’t go as planned. It’s respect — for the guest, for the team, and for the craft.

That’s the spirit I want The Hotelier to reflect.

What to Expect Here

This blog is more than just updates — it’s a window into our world. You’ll find:

• Tips & Resources – practical ways to stay organized, manage stress, and grow in your career.

• Stories from the Industry – real, unfiltered looks at life inside hotels.

• Behind-the-Scenes Moments – from housekeeping prep to front desk hacks, and even how we celebrate Housekeeping Week.

• Community Spotlights – because this isn’t just my voice, it’s ours.

My hope is that every time you stop by, you’ll leave with something useful — whether it’s a piece of advice, a moment of laughter, or simply the reminder that you’re not alone in this industry.

So, welcome to The Hotelier. This is your space.